Privacy Policy
This Privacy Policy describes how Fittline (“the Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit our website or make a purchase from our online store.
Contact
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@fittline.com
📞 Phone: +966 566739141
Collecting Personal Information
When you visit our website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases.
Device Information
Purpose:
To ensure the website works properly and to improve our services through analytics.
Source:
Collected automatically when you access our site using cookies, log files, and tracking technologies.
Data Collected:
- Browser type and version
- IP address
- Time zone
- Pages viewed
- Time spent on pages
- Interaction with the website
Order Information
Purpose:
To process orders, handle payments, arrange shipping, and communicate order updates.
Source:
Collected directly from you when you place an order.
Data Collected:
- Full name
- Billing and shipping address
- Payment information
- Email address
- Phone number
Shared With:
Trusted service providers such as payment processors, delivery partners, and e-commerce platforms used to operate our store.
Customer Support Information
Purpose:
To respond to your inquiries and provide customer support.
Source:
Information you provide when contacting us.
Sharing Personal Information
We may share your personal information:
- With trusted partners who help operate our website and business
- To comply with legal obligations or government requests
- To protect our rights, property, and safety
- With advertising partners to provide relevant marketing and promotions
Behavioural Advertising
We may use your browsing information to deliver relevant advertisements and marketing campaigns. Technologies such as cookies help us understand your interests and show advertisements that may be relevant to you.
You can opt out of targeted advertising through your browser settings or advertising platform preferences.
Using Personal Information
We use your personal information to:
- Provide and deliver products
- Process payments securely
- Manage orders and shipping
- Communicate with you about orders or services
- Send promotions or updates (if you choose to receive them)
Cookies
Our website uses cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website traffic
- Display appropriate language or currency
Types of cookies we use include:
- Functional cookies for login and navigation
- Performance cookies for analytics
- Advertising cookies for personalized marketing
Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a longer period).
You can disable cookies through your browser settings, but some parts of the website may not function properly.
Complaints
If you believe your privacy rights have been violated or you have concerns about how your data is handled, please contact us using the contact details above. We will review and respond to your request in accordance with applicable laws.